Contact Us
Have a question or account query? Raise and track queries online or choose a convenient way to get in touch with our customer service team.
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Account overview
See your at-a-glance account summary or use our easy filters to get straight to the information you need.
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Invoices & payments
Download invoices, make online payments and view your transaction history. Account management just got easier.
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Metering
Submit single or batch meter readings and view or download your recent energy consumption data.
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Your contracts
View and download your contracts, see your current product selections and quickly locate your energy prices and renewal dates.
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Radio Teleswitch Service (RTS) meters
If you have an RTS meter, please get in touch so we can arrange a meter upgrade before the technology that supports RTS meters ends on 30 June 2025.
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Quick Start Videos
Get Familiar with all the functionality on Dashboard by viewing our suite of quick start videos via our website:
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